Ausschreibungen und Aufträge:
Technische Computerunterstützung - IE-Naas
Technische Computerunterstützung
Kommunikationsanlage
Kommunikationsinfrastruktur
Kommunikationssoftwarepaket
Softwarepaket für die Etikettenerstellung
Entwicklung von Software zur Etikettenerstellung
Informationstechnologiedienste
Dokument Nr...: 334277-2021 (ID: 2021070209375646365)
Veröffentlicht: 02.07.2021
*
  IE-Naas: Technische Computerunterstützung
   2021/S 126/2021 334277
   Bekanntmachung vergebener Aufträge
   Ergebnisse des Vergabeverfahrens
   Dienstleistungen
   Rechtsgrundlage:
   Richtlinie 2014/24/EU
   Abschnitt I: Öffentlicher Auftraggeber
   I.1)Name und Adressen
   Offizielle Bezeichnung: Health Service Executive (HSE)
   Nationale Identifikationsnummer: N/A
   Postanschrift: Head Office
   Ort: Naas
   NUTS-Code: IE Éire / Ireland
   Postleitzahl: Millennium Park
   Land: Irland
   Kontaktstelle(n): Aisling O Brien
   E-Mail: [7]aisling.obrien4@hse.ie
   Telefon: +353 0
   Internet-Adresse(n):
   Hauptadresse: [8]http://www.hse.ie
   Adresse des Beschafferprofils:
   [9]https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/461
   I.2)Informationen zur gemeinsamen Beschaffung
   Der Auftrag wird von einer zentralen Beschaffungsstelle vergeben
   I.4)Art des öffentlichen Auftraggebers
   Einrichtung des öffentlichen Rechts
   I.5)Haupttätigkeit(en)
   Gesundheit
   Abschnitt II: Gegenstand
   II.1)Umfang der Beschaffung
   II.1.1)Bezeichnung des Auftrags:
   Support Services for Cyber Attack
   II.1.2)CPV-Code Hauptteil
   72611000 Technische Computerunterstützung
   II.1.3)Art des Auftrags
   Dienstleistungen
   II.1.4)Kurze Beschreibung:
   Support services for the contingency of communications workstream and
   cliniscript to output labels throughout the Cyber attack incident.
   II.1.6)Angaben zu den Losen
   Aufteilung des Auftrags in Lose: ja
   II.1.7)Gesamtwert der Beschaffung (ohne MwSt.)
   Wert ohne MwSt.: 158 464.00 EUR
   II.2)Beschreibung
   II.2.1)Bezeichnung des Auftrags:
   Support the Communications Workstream
   Los-Nr.: 1
   II.2.2)Weitere(r) CPV-Code(s)
   32570000 Kommunikationsanlage
   32571000 Kommunikationsinfrastruktur
   48510000 Kommunikationssoftwarepaket
   48972000 Softwarepaket für die Etikettenerstellung
   72212972 Entwicklung von Software zur Etikettenerstellung
   72222300 Informationstechnologiedienste
   II.2.3)Erfüllungsort
   NUTS-Code: IE Éire / Ireland
   Hauptort der Ausführung:
   IRELAND.
   II.2.4)Beschreibung der Beschaffung:
   Support the communications workstream.
   II.2.5)Zuschlagskriterien
   Preis
   II.2.11)Angaben zu Optionen
   Optionen: nein
   II.2.13)Angaben zu Mitteln der Europäischen Union
   Der Auftrag steht in Verbindung mit einem Vorhaben und/oder Programm,
   das aus Mitteln der EU finanziert wird: nein
   II.2.14)Zusätzliche Angaben
   II.2)Beschreibung
   II.2.1)Bezeichnung des Auftrags:
   Standalone Installation of Cliniscript to Output Labels
   Los-Nr.: 2
   II.2.2)Weitere(r) CPV-Code(s)
   32570000 Kommunikationsanlage
   32571000 Kommunikationsinfrastruktur
   48510000 Kommunikationssoftwarepaket
   48972000 Softwarepaket für die Etikettenerstellung
   72212972 Entwicklung von Software zur Etikettenerstellung
   72222300 Informationstechnologiedienste
   II.2.3)Erfüllungsort
   NUTS-Code: IE Éire / Ireland
   Hauptort der Ausführung:
   IRELAND.
   II.2.4)Beschreibung der Beschaffung:
   Standalone installation of cliniscript to output labels.
   II.2.5)Zuschlagskriterien
   Preis
   II.2.11)Angaben zu Optionen
   Optionen: nein
   II.2.13)Angaben zu Mitteln der Europäischen Union
   Der Auftrag steht in Verbindung mit einem Vorhaben und/oder Programm,
   das aus Mitteln der EU finanziert wird: nein
   II.2.14)Zusätzliche Angaben
   Abschnitt IV: Verfahren
   IV.1)Beschreibung
   IV.1.1)Verfahrensart
   Auftragsvergabe ohne vorherige Bekanntmachung eines Aufrufs zum
   Wettbewerb im Amtsblatt der Europäischen Union (für die unten
   aufgeführten Fälle)
     * Dringende Gründe im Zusammenhang mit für den öffentlichen
       Auftraggeber unvorhersehbaren Ereignissen, die den strengen
       Bedingungen der Richtlinie genügen
   Erläuterung:
   In the early hours of 14.5.21, the HSE became aware of a major
   cyber-attack which severely impacted its ICT services and affected
   other organisations which rely on HSE infrastructure, i.e. Tusla. The
   HSEs ICT systems were impacted through the criminal infiltration of
   these systems using Conti Ransomware. As a result, all HSE ICT systems
   were shut down before 8 a.m. on Fri 14th May. This event was thought to
   be the most serious cyber-attack on the countrys critical
   infrastructure and a major incident response was triggered by HSE.
   Healthcare services across the country were severely disrupted with
   real and immediate consequences for the thousands of people who require
   health services every day.
   Given the seriousness of this attack and the impact it had on those
   people who are dependent on health services, the Board of the HSE
   immediately began work on putting in place an effective cyber-security
   incident-response team (CSIRT). Clear roles and responsibility were
   established which enabled internal coordination and fostered a united
   approach. The CSIRT acted as the recognised point for external
   coordination. The process was designed with a focus on
   damage-limitation to the HSEs services, its data assets, its network,
   and its application infrastructure.
   The HSE sought specific support from PwC in the Communications
   Workstream and PwC worked with HSE to provide advice and assistance to
   ensure a formal, focused and coordinated approach to responding to the
   major incident. In addition, the Chief Pharmacist of the National
   Cancer Control Programme, Ms Patricia Heckmann reported an urgent and
   critical need in relation to a number of hospitals who utilize
   Clinichemo (provided by Clanwilliam) for the production of worksheets
   and labels to support compounding of chemotherapy. The system also
   allows an electronic record to be held of the patients treatments.
   HSE used the negotiated procedure without prior publication in
   accordance with Article 32(2)(c) of Directive 2014/24/EU to award this
   contract. The HSE is satisfied the tests permitting use of the
   negotiated procedure without prior publication (Article 32(2)(c)) were
   met, as set out below.
   A. As far as is strictly necessary:
   The contract awarded is proportionate to the HSEs needs and is not a
   long-term supply arrangement.
   B. There are genuine reasons for extreme urgency:
   The Authority was responding to the Cyber-attack immediately because of
   public health risks presenting a genuine emergency.
   C. The events that have led to the need for extreme urgency were
   unforeseeable:
   The extent of the Conti Ransomware attack is thought to be the most
   serious cyber-attack on the countrys critical infrastructure. The
   level of impairment on hospitals, and other health institutions to
   provide treatment, could, certainly, not be foreseen and planned in
   advance, and thus constitute an unforeseeable event for the contracting
   authorities.
   D. It was impossible to comply with the usual timescales in Directive
   2014/24/EU:
   It cannot be doubted that the immediate needs of the hospitals and
   health institutions to have their ICT systems effectively restored had
   to be met with all possible speed. It was judged to be a situation of
   extreme urgency making compliance with general deadlines impossible.
   Procurement following the usual timescales under Directive 2014/24/EU,
   including accelerated options, was impossible in this case as these
   timescales would not meet the public health needs and would put lives
   at risk.
   E. The situation is not attributable to the contracting authority:
   As documented above, the Conti Ransomware attack is the most serious
   cyber-attack on the countrys critical infrastructure and presented a
   serious risk to human life. The HSE acted proportionately and without
   delay in its response to this most serious cyber-attack.
   IV.1.3)Angaben zur Rahmenvereinbarung oder zum dynamischen
   Beschaffungssystem
   IV.1.8)Angaben zum Beschaffungsübereinkommen (GPA)
   Der Auftrag fällt unter das Beschaffungsübereinkommen: ja
   IV.2)Verwaltungsangaben
   IV.2.8)Angaben zur Beendigung des dynamischen Beschaffungssystems
   IV.2.9)Angaben zur Beendigung des Aufrufs zum Wettbewerb in Form einer
   Vorinformation
   Abschnitt V: Auftragsvergabe
   Auftrags-Nr.: 1
   Bezeichnung des Auftrags:
   Support the Communications Workstream
   Ein Auftrag/Los wurde vergeben: ja
   V.2)Auftragsvergabe
   V.2.1)Tag des Vertragsabschlusses:
   14/06/2021
   V.2.2)Angaben zu den Angeboten
   Anzahl der eingegangenen Angebote: 1
   Der Auftrag wurde an einen Zusammenschluss aus Wirtschaftsteilnehmern
   vergeben: nein
   V.2.3)Name und Anschrift des Wirtschaftsteilnehmers, zu dessen Gunsten
   der Zuschlag erteilt wurde
   Offizielle Bezeichnung: PricewaterhouseCoopers
   Postanschrift: One Spencer Dock
   Ort: North Wall Quay
   NUTS-Code: IE Éire / Ireland
   Postleitzahl: Dublin 1
   Land: Irland
   Der Auftragnehmer ist ein KMU: nein
   V.2.4)Angaben zum Wert des Auftrags/Loses (ohne MwSt.)
   Ursprünglich veranschlagter Gesamtwert des Auftrags/des Loses: 114
   897.00 EUR
   Gesamtwert des Auftrags/Loses: 114 897.00 EUR
   V.2.5)Angaben zur Vergabe von Unteraufträgen
   Abschnitt V: Auftragsvergabe
   Auftrags-Nr.: 2
   Bezeichnung des Auftrags:
   Standalone Installation of Cliniscript to Output Labels
   Ein Auftrag/Los wurde vergeben: ja
   V.2)Auftragsvergabe
   V.2.1)Tag des Vertragsabschlusses:
   14/06/2021
   V.2.2)Angaben zu den Angeboten
   Anzahl der eingegangenen Angebote: 1
   Der Auftrag wurde an einen Zusammenschluss aus Wirtschaftsteilnehmern
   vergeben: nein
   V.2.3)Name und Anschrift des Wirtschaftsteilnehmers, zu dessen Gunsten
   der Zuschlag erteilt wurde
   Offizielle Bezeichnung: Clanwilliam
   Postanschrift: 3094 Lake Drive
   Ort: Citywest Business Campus
   NUTS-Code: IE Éire / Ireland
   Postleitzahl: Dublin 24
   Land: Irland
   Der Auftragnehmer ist ein KMU: nein
   V.2.4)Angaben zum Wert des Auftrags/Loses (ohne MwSt.)
   Ursprünglich veranschlagter Gesamtwert des Auftrags/des Loses: 43
   567.00 EUR
   Gesamtwert des Auftrags/Loses: 43 567.00 EUR
   V.2.5)Angaben zur Vergabe von Unteraufträgen
   Abschnitt VI: Weitere Angaben
   VI.3)Zusätzliche Angaben:
   VI.4)Rechtsbehelfsverfahren/Nachprüfungsverfahren
   VI.4.1)Zuständige Stelle für Rechtsbehelfs-/Nachprüfungsverfahren
   Offizielle Bezeichnung: High Court of Ireland
   Postanschrift: Four Courts
   Ort: Inns Quay
   Postleitzahl: Dublin 7
   Land: Irland
   VI.5)Tag der Absendung dieser Bekanntmachung:
   29/06/2021
References
   7. mailto:aisling.obrien4@hse.ie?subject=TED
   8. http://www.hse.ie/
   9. https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/461
OT: 02/07/2021    S126
   Ireland-Naas: Technical computer support services
   2021/S 126-334277
   Contract award notice
   Results of the procurement procedure
   Services
   Legal Basis:
   Directive 2014/24/EU
   Section I: Contracting authority
   I.1)Name and addresses
   Official name: Health Service Executive (HSE)
   National registration number: N/A
   Postal address: Head Office
   Town: Naas
   NUTS code: IE Éire / Ireland
   Postal code: Millennium Park
   Country: Ireland
   Contact person: Aisling O Brien
   E-mail: [7]aisling.obrien4@hse.ie
   Telephone: +353 0
   Internet address(es):
   Main address: [8]http://www.hse.ie
   Address of the buyer profile:
   [9]https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/461
   I.2)Information about joint procurement
   The contract is awarded by a central purchasing body
   I.4)Type of the contracting authority
   Body governed by public law
   I.5)Main activity
   Health
   Section II: Object
   II.1)Scope of the procurement
   II.1.1)Title:
   Support Services for Cyber Attack
   II.1.2)Main CPV code
   72611000 Technical computer support services
   II.1.3)Type of contract
   Services
   II.1.4)Short description:
   Support services for the contingency of communications workstream and
   cliniscript to output labels throughout the Cyber attack incident.
   II.1.6)Information about lots
   This contract is divided into lots: yes
   II.1.7)Total value of the procurement (excluding VAT)
   Value excluding VAT: 158 464.00 EUR
   II.2)Description
   II.2.1)Title:
   Support the Communications Workstream
   Lot No: 1
   II.2.2)Additional CPV code(s)
   32570000 Communications equipment
   32571000 Communications infrastructure
   48510000 Communication software package
   48972000 Label making software package
   72212972 Label making software development services
   72222300 Information technology services
   II.2.3)Place of performance
   NUTS code: IE Éire / Ireland
   Main site or place of performance:
   IRELAND.
   II.2.4)Description of the procurement:
   Support the communications workstream.
   II.2.5)Award criteria
   Price
   II.2.11)Information about options
   Options: no
   II.2.13)Information about European Union funds
   The procurement is related to a project and/or programme financed by
   European Union funds: no
   II.2.14)Additional information
   II.2)Description
   II.2.1)Title:
   Standalone Installation of Cliniscript to Output Labels
   Lot No: 2
   II.2.2)Additional CPV code(s)
   32570000 Communications equipment
   32571000 Communications infrastructure
   48510000 Communication software package
   48972000 Label making software package
   72212972 Label making software development services
   72222300 Information technology services
   II.2.3)Place of performance
   NUTS code: IE Éire / Ireland
   Main site or place of performance:
   IRELAND.
   II.2.4)Description of the procurement:
   Standalone installation of cliniscript to output labels.
   II.2.5)Award criteria
   Price
   II.2.11)Information about options
   Options: no
   II.2.13)Information about European Union funds
   The procurement is related to a project and/or programme financed by
   European Union funds: no
   II.2.14)Additional information
   Section IV: Procedure
   IV.1)Description
   IV.1.1)Type of procedure
   Award of a contract without prior publication of a call for competition
   in the Official Journal of the European Union in the cases listed below
     * Extreme urgency brought about by events unforeseeable for the
       contracting authority and in accordance with the strict conditions
       stated in the directive
   Explanation:
   In the early hours of 14.5.21, the HSE became aware of a major
   cyber-attack which severely impacted its ICT services and affected
   other organisations which rely on HSE infrastructure, i.e. Tusla. The
   HSEs ICT systems were impacted through the criminal infiltration of
   these systems using Conti Ransomware. As a result, all HSE ICT systems
   were shut down before 8 a.m. on Fri 14th May. This event was thought to
   be the most serious cyber-attack on the countrys critical
   infrastructure and a major incident response was triggered by HSE.
   Healthcare services across the country were severely disrupted with
   real and immediate consequences for the thousands of people who require
   health services every day.
   Given the seriousness of this attack and the impact it had on those
   people who are dependent on health services, the Board of the HSE
   immediately began work on putting in place an effective cyber-security
   incident-response team (CSIRT). Clear roles and responsibility were
   established which enabled internal coordination and fostered a united
   approach. The CSIRT acted as the recognised point for external
   coordination. The process was designed with a focus on
   damage-limitation to the HSEs services, its data assets, its network,
   and its application infrastructure.
   The HSE sought specific support from PwC in the Communications
   Workstream and PwC worked with HSE to provide advice and assistance to
   ensure a formal, focused and coordinated approach to responding to the
   major incident. In addition, the Chief Pharmacist of the National
   Cancer Control Programme, Ms Patricia Heckmann reported an urgent and
   critical need in relation to a number of hospitals who utilize
   Clinichemo (provided by Clanwilliam) for the production of worksheets
   and labels to support compounding of chemotherapy. The system also
   allows an electronic record to be held of the patients treatments.
   HSE used the negotiated procedure without prior publication in
   accordance with Article 32(2)(c) of Directive 2014/24/EU to award this
   contract. The HSE is satisfied the tests permitting use of the
   negotiated procedure without prior publication (Article 32(2)(c)) were
   met, as set out below.
   A. As far as is strictly necessary:
   The contract awarded is proportionate to the HSEs needs and is not a
   long-term supply arrangement.
   B. There are genuine reasons for extreme urgency:
   The Authority was responding to the Cyber-attack immediately because of
   public health risks presenting a genuine emergency.
   C. The events that have led to the need for extreme urgency were
   unforeseeable:
   The extent of the Conti Ransomware attack is thought to be the most
   serious cyber-attack on the countrys critical infrastructure. The
   level of impairment on hospitals, and other health institutions to
   provide treatment, could, certainly, not be foreseen and planned in
   advance, and thus constitute an unforeseeable event for the contracting
   authorities.
   D. It was impossible to comply with the usual timescales in Directive
   2014/24/EU:
   It cannot be doubted that the immediate needs of the hospitals and
   health institutions to have their ICT systems effectively restored had
   to be met with all possible speed. It was judged to be a situation of
   extreme urgency making compliance with general deadlines impossible.
   Procurement following the usual timescales under Directive 2014/24/EU,
   including accelerated options, was impossible in this case as these
   timescales would not meet the public health needs and would put lives
   at risk.
   E. The situation is not attributable to the contracting authority:
   As documented above, the Conti Ransomware attack is the most serious
   cyber-attack on the countrys critical infrastructure and presented a
   serious risk to human life. The HSE acted proportionately and without
   delay in its response to this most serious cyber-attack.
   IV.1.3)Information about a framework agreement or a dynamic purchasing
   system
   IV.1.8)Information about the Government Procurement Agreement (GPA)
   The procurement is covered by the Government Procurement Agreement: yes
   IV.2)Administrative information
   IV.2.8)Information about termination of dynamic purchasing system
   IV.2.9)Information about termination of call for competition in the
   form of a prior information notice
   Section V: Award of contract
   Contract No: 1
   Title:
   Support the Communications Workstream
   A contract/lot is awarded: yes
   V.2)Award of contract
   V.2.1)Date of conclusion of the contract:
   14/06/2021
   V.2.2)Information about tenders
   Number of tenders received: 1
   The contract has been awarded to a group of economic operators: no
   V.2.3)Name and address of the contractor
   Official name: PricewaterhouseCoopers
   Postal address: One Spencer Dock
   Town: North Wall Quay
   NUTS code: IE Éire / Ireland
   Postal code: Dublin 1
   Country: Ireland
   The contractor is an SME: no
   V.2.4)Information on value of the contract/lot (excluding VAT)
   Initial estimated total value of the contract/lot: 114 897.00 EUR
   Total value of the contract/lot: 114 897.00 EUR
   V.2.5)Information about subcontracting
   Section V: Award of contract
   Contract No: 2
   Title:
   Standalone Installation of Cliniscript to Output Labels
   A contract/lot is awarded: yes
   V.2)Award of contract
   V.2.1)Date of conclusion of the contract:
   14/06/2021
   V.2.2)Information about tenders
   Number of tenders received: 1
   The contract has been awarded to a group of economic operators: no
   V.2.3)Name and address of the contractor
   Official name: Clanwilliam
   Postal address: 3094 Lake Drive
   Town: Citywest Business Campus
   NUTS code: IE Éire / Ireland
   Postal code: Dublin 24
   Country: Ireland
   The contractor is an SME: no
   V.2.4)Information on value of the contract/lot (excluding VAT)
   Initial estimated total value of the contract/lot: 43 567.00 EUR
   Total value of the contract/lot: 43 567.00 EUR
   V.2.5)Information about subcontracting
   Section VI: Complementary information
   VI.3)Additional information:
   VI.4)Procedures for review
   VI.4.1)Review body
   Official name: High Court of Ireland
   Postal address: Four Courts
   Town: Inns Quay
   Postal code: Dublin 7
   Country: Ireland
   VI.5)Date of dispatch of this notice:
   29/06/2021
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