Ausschreibung: Beratung, Software-Entwicklung, Internet und Hilfestellung - UK-Scunthorpe IT-Dienste: Beratung, Software-Entwicklung, Internet und Hilfestellung Softwarepaket und Informationssysteme Softwareprogrammierung und -beratung Datendienste Internetdienste Datenverarbeitungsdienste Computerunterstützung und -beratung Dokument Nr...: 307308-2020 (ID: 2020070109173424015) Veröffentlicht: 01.07.2020 * UK-Scunthorpe: IT-Dienste: Beratung, Software-Entwicklung, Internet und Hilfestellung 2020/S 125/2020 307308 Vorinformation Diese Bekanntmachung dient nur der Vorinformation Dienstleistungen Rechtsgrundlage: Richtlinie 2014/24/EU Abschnitt I: Öffentlicher Auftraggeber I.1)Name und Adressen Offizielle Bezeichnung: North Lincolnshire Council Postanschrift: Church Square House, High Street Ort: Scunthorpe NUTS-Code: UKE13 North and North East Lincolnshire Postleitzahl: DN15 6NL Land: Vereinigtes Königreich Kontaktstelle(n): All communication through https://www.yortender.co.uk E-Mail: [5]procurement@northlincs.gov.uk Internet-Adresse(n): Hauptadresse: [6]https://www.northlincs.gov.uk Adresse des Beschafferprofils: [7]https://www.northlincs.gov.uk I.2)Informationen zur gemeinsamen Beschaffung I.3)Kommunikation Die Auftragsunterlagen stehen für einen uneingeschränkten und vollständigen direkten Zugang gebührenfrei zur Verfügung unter: [8]www.yortender.co.uk Weitere Auskünfte erteilen/erteilt die oben genannten Kontaktstellen I.4)Art des öffentlichen Auftraggebers Regional- oder Kommunalbehörde I.5)Haupttätigkeit(en) Allgemeine öffentliche Verwaltung Abschnitt II: Gegenstand II.1)Umfang der Beschaffung II.1.1)Bezeichnung des Auftrags: Imcome Management System Preliminary Market Consultation II.1.2)CPV-Code Hauptteil 72000000 IT-Dienste: Beratung, Software-Entwicklung, Internet und Hilfestellung II.1.3)Art des Auftrags Dienstleistungen II.1.4)Kurze Beschreibung: North Lincolnshire Council currently uses capita income management to process and validate payments to various systems. In the last financial year 311 000 transactions were successfully processed totalling GBP 107 600 000. The system currently has bespoke written imports to process data sent from allpay, barclays bank, various bailiff companies, internet and touch tone payments, call centre payments, balance files, attachment of earning, DWP and data from our ledger system. The exports produced are for a variety of financial systems which include sundry debtors, council tax, business rates, housing benefit overpayments, car parking fines, ledger e-returns. Due to contract expiry we are looking to replace the system and want to consider the various options available. II.1.5)Geschätzter Gesamtwert II.1.6)Angaben zu den Losen Aufteilung des Auftrags in Lose: nein II.2)Beschreibung II.2.1)Bezeichnung des Auftrags: II.2.2)Weitere(r) CPV-Code(s) 48000000 Softwarepaket und Informationssysteme 72200000 Softwareprogrammierung und -beratung 72300000 Datendienste 72400000 Internetdienste 72500000 Datenverarbeitungsdienste 72600000 Computerunterstützung und -beratung II.2.3)Erfüllungsort NUTS-Code: UKE13 North and North East Lincolnshire II.2.4)Beschreibung der Beschaffung: The authority is considering procuring a new income management/payment collection system and is seeking views from the market as to the types of system and technology available and what modules are provided. We would also like to understand how the system will be implemented including timescales and what resources are required from the authority. Our current system has been in place for a while therefore we would like to understand if there are different ways of providing the functionality we require. The income management and payment collection system is required to provide the following functions: Payment collection Internet payments either through your own companys payment collection forms or through NLCs own Firmstep payment collection forms. Must be fully compliant with web accessibility standards Secure payment portal 3DSv2 Call centre payments to remain in-house but software solution required e-Returns (cash and cheque) Speech recognition/touch tone payments/SMS payments All credit/debit card information must be processed offsite and not recorded or stored by NLC using the latest PCI/DSS compliance Payment files to be sent securely to NLC for processing through income management Reporting on daily payment collection Mobile/tablet payment collection (debit and credit card) Must be fully GDPR compliant Income management Full requirement to define imports/exports files in various formats Full configuration of payment types, fund codes, check digits and masks Scheduling/automation of processes as well as manual processing of data Validation of payments through look ups/templates Processing of exceptions/rejections including split payments Ability to add bespoke development by NLC ICT Refunds partial and full Systems administration security/defining user access levels Reconciliation with bank/ledgers/host systems Transaction searching Addition of fund codes/payment methods and vaT Codes, etc Balance checking/maintenance Fully PCI/DSS compliant Stop codes and stop messages E-Returns Reporting Log in access/password maintenance Payment re-runs Payment monitoring screen System log for queuing failed and executed jobs Be able to interface with other third party products for example reporting tools Daily audit log of payment details Call centre payments to remain in-house but software solution required Must be fully GDPR compliant The authority is considering a 10 year term and is seeking the market's view on this and whether the income management system and payment collection system should be provided separately to allow bidders to tender for one or both systems. II.2.14)Zusätzliche Angaben Please note any information in this notice including but not limited to the description and classification of requirements and estimated date of publication of contract notice is indicative only and we reserve the right to amend our requirements. The authority shall not be liable for any costs, expenses or liabilities incurred by those participating in this notice. II.3)Voraussichtlicher Tag der Veröffentlichung der Auftragsbekanntmachung: 01/09/2020 Abschnitt IV: Verfahren IV.1)Beschreibung IV.1.8)Angaben zum Beschaffungsübereinkommen (GPA) Der Auftrag fällt unter das Beschaffungsübereinkommen: ja Abschnitt VI: Weitere Angaben VI.3)Zusätzliche Angaben: The consultation response document can be accessed at [9]www.yortender.co.uk VI.5)Tag der Absendung dieser Bekanntmachung: 30/06/2020 References 5. mailto:procurement@northlincs.gov.uk?subject=TED 6. https://www.northlincs.gov.uk/ 7. https://www.northlincs.gov.uk/ 8. http://www.yortender.co.uk/ 9. http://www.yortender.co.uk/ OT: 01/07/2020 S125 Services - Prior information notice without call for competition - Not applicable United Kingdom-Scunthorpe: IT services: consulting, software development, Internet and support 2020/S 125-307308 Prior information notice This notice is for prior information only Services Legal Basis: Directive 2014/24/EU Section I: Contracting authority I.1)Name and addresses Official name: North Lincolnshire Council Postal address: Church Square House, High Street Town: Scunthorpe NUTS code: UKE13 North and North East Lincolnshire Postal code: DN15 6NL Country: United Kingdom Contact person: All communication through https://www.yortender.co.uk E-mail: [5]procurement@northlincs.gov.uk Internet address(es): Main address: [6]https://www.northlincs.gov.uk Address of the buyer profile: [7]https://www.northlincs.gov.uk I.2)Information about joint procurement I.3)Communication The procurement documents are available for unrestricted and full direct access, free of charge, at: [8]www.yortender.co.uk Additional information can be obtained from the abovementioned address I.4)Type of the contracting authority Regional or local authority I.5)Main activity General public services Section II: Object II.1)Scope of the procurement II.1.1)Title: Imcome Management System Preliminary Market Consultation II.1.2)Main CPV code 72000000 IT services: consulting, software development, Internet and support II.1.3)Type of contract Services II.1.4)Short description: North Lincolnshire Council currently uses capita income management to process and validate payments to various systems. In the last financial year 311 000 transactions were successfully processed totalling GBP 107 600 000. The system currently has bespoke written imports to process data sent from allpay, barclays bank, various bailiff companies, internet and touch tone payments, call centre payments, balance files, attachment of earning, DWP and data from our ledger system. The exports produced are for a variety of financial systems which include sundry debtors, council tax, business rates, housing benefit overpayments, car parking fines, ledger e-returns. Due to contract expiry we are looking to replace the system and want to consider the various options available. II.1.5)Estimated total value II.1.6)Information about lots This contract is divided into lots: no II.2)Description II.2.1)Title: II.2.2)Additional CPV code(s) 48000000 Software package and information systems 72200000 Software programming and consultancy services 72300000 Data services 72400000 Internet services 72500000 Computer-related services 72600000 Computer support and consultancy services II.2.3)Place of performance NUTS code: UKE13 North and North East Lincolnshire II.2.4)Description of the procurement: The authority is considering procuring a new income management/payment collection system and is seeking views from the market as to the types of system and technology available and what modules are provided. We would also like to understand how the system will be implemented including timescales and what resources are required from the authority. Our current system has been in place for a while therefore we would like to understand if there are different ways of providing the functionality we require. The income management and payment collection system is required to provide the following functions: Payment collection Internet payments either through your own companys payment collection forms or through NLCs own Firmstep payment collection forms. Must be fully compliant with web accessibility standards Secure payment portal 3DSv2 Call centre payments to remain in-house but software solution required e-Returns (cash and cheque) Speech recognition/touch tone payments/SMS payments All credit/debit card information must be processed offsite and not recorded or stored by NLC using the latest PCI/DSS compliance Payment files to be sent securely to NLC for processing through income management Reporting on daily payment collection Mobile/tablet payment collection (debit and credit card) Must be fully GDPR compliant Income management Full requirement to define imports/exports files in various formats Full configuration of payment types, fund codes, check digits and masks Scheduling/automation of processes as well as manual processing of data Validation of payments through look ups/templates Processing of exceptions/rejections including split payments Ability to add bespoke development by NLC ICT Refunds partial and full Systems administration security/defining user access levels Reconciliation with bank/ledgers/host systems Transaction searching Addition of fund codes/payment methods and vaT Codes, etc Balance checking/maintenance Fully PCI/DSS compliant Stop codes and stop messages E-Returns Reporting Log in access/password maintenance Payment re-runs Payment monitoring screen System log for queuing failed and executed jobs Be able to interface with other third party products for example reporting tools Daily audit log of payment details Call centre payments to remain in-house but software solution required Must be fully GDPR compliant The authority is considering a 10 year term and is seeking the market's view on this and whether the income management system and payment collection system should be provided separately to allow bidders to tender for one or both systems. II.2.14)Additional information Please note any information in this notice including but not limited to the description and classification of requirements and estimated date of publication of contract notice is indicative only and we reserve the right to amend our requirements. The authority shall not be liable for any costs, expenses or liabilities incurred by those participating in this notice. II.3)Estimated date of publication of contract notice: 01/09/2020 Section IV: Procedure IV.1)Description IV.1.8)Information about the Government Procurement Agreement (GPA) The procurement is covered by the Government Procurement Agreement: yes Section VI: Complementary information VI.3)Additional information: The consultation response document can be accessed at [9]www.yortender.co.uk VI.5)Date of dispatch of this notice: 30/06/2020 -------------------------------------------------------------------------------- Database Operation & Alert Service (icc-hofmann) for: The Office for Official Publications of the European Communities The Federal Office of Foreign Trade Information Phone: +49 6082-910101, Fax: +49 6082-910200, URL: http://www.icc-hofmann.de